Is it free to return my order– Shinymod
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Is it free to return my order

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Customer Care Center

IS IT FREE TO RETURN MY ORDER?

We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product in the wrong size or with the color problem.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not directly send your purchase back to the shipping address.

The return shipping fee is at customers' own expense. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged for the return of a product.

Important

For all returns, please keep your proof of postage receipt.

Remember

please remember to include your returns form and tick your reason for return and if you would prefer an exchange or a refund.

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