I have received the wrong item – Shinymod

I have received the wrong item

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Customer Care Center


We can only sincerely apologise if you have received the wrong product from Shinymod or our suppliers.

Please contact us below and we will be on hand to get this resolved for you. Information we will need: 

  • Order number 
  • Which product you have not received.
  • What product you have mistakenly received. 
  • A photo of the wrong product, including the logo / inside label. 

Contact us via email info@shinymod.com with the information listed above or directly get in touch with us via live chat (if available).

**Please do not return any incorrect products before speaking to our customer care team. 

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