I have received a faulty item– Shinymod
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I have received a faulty item

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Customer Care Center

I HAVE RECEIVED A FAULTY / DAMAGED PRODUCT?

We can only sincerely apologise if you have received a faulty or damaged product from Shinymod or our suppliers.

Please contact us below and we will be on hand to get this resolved for you. Information we will need: 

  • Order number 
  • Which item is damaged.
  • A description of the damage to your product
  • A photo of the damage, with the inside label clearly displayed. 

**Please do not return any faulty items before speaking to our customer care team. 

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